TIER BASED LICENSE TERMS & CONDITIONS

The below Cloudamize Platform capabilities and limits are enforced specifically for Customers who purchase the Cloudamize TIER BASED license. Where not specified, all usage capabilities and limits are as defined within the relevant Order Form1.

  • Unless otherwise defined within the Order Form1, the standard Cloudamize online Terms & Conditions apply to the use of TIER BASED licenses.
  • The TIER BASED license term shall commence upon signature of the Order Form1.
  • A TIER BASED license entitle users to 12 months of access to the Cloudamize Platform to utilize the following platform components on a per-Engagement6 basis;
  • TIER BASED licenses are locked to a certain tier, which is selected by the Customer and enumerated on the Order Form1.
  • TIER BASED licenses limits are set based on the access term and total number of Engagements5 purchased within a Tier, with the total number of Engagements5 consumed not to exceed the total number of licenses purchased.
  • The TIER BASED license grants license holder the ability to conduct 1 data collection & analysis per Engagement5, starting at any period within the contract term2.
  • The TIER BASED license holder retains access to Engagement5 data until the Engagement Expiration Date8.  All data will be removed from the platform no later than 90 days after the Engagement Expiration Date8. If additional time is required, the license holder can purchase monthly extensions at an additional cost.
  • At the termination of the contract term2, unused Engagements5 shall expire unless otherwise granted via written consent by a Cloudamize representative.
  • Basic Support and access to the Cloudamize knowledge base are available to TIER BASED license holders. Enhanced Set-Up and Migration Ready support services can be purchased at an additional cost.

 

TIER BASED LICENSE TIER DEFINITIONS

Tier Number of Nodes3 per Engagement5
Tier 1 1-500
Tier 2 501 – 1500
Tier 3 1501 – 3000
Tier 4 3001 – 5000
Tier 5 Contact Sales

We can apply some flexibility to the model. e.g. If you purchase five Tier 1 Licenses and one of those Engagements5 ends up being 700 Nodes3, we are not going to force you to purchase another Tier, we will simply ask you to consume two of your Tier 1 Licenses to support that particular Engagement5. Or feel free to contact Sales to have questions of would like a plan tailored to your needs.

 

TERMINOLOGY

  1. Order Form: Refers to the contractual agreement between Cloudamize and the customer. See Example Order Form.
  2. Contract Term: Duration of license availability and access to the Cloudamize Platform.
  3. Node: An individual server, either physical or virtual.
  4. Cloudamize Agent: A component of the Cloudamize platform, which is installed in the customer’s environment and used to collect data during the assessment phase.
  5. Engagement: A Multi Use contract can support multiple engagements/assessments. Engagements are created/provisioned within the Cloudamize Platform by the customer.
  6. Engagement Creation Date: The date that the assessment is provisioned/created within the Cloudamize Platform. Note: this is different from the Assessment Start Date. 
  7. Engagement Start Date: The date that the Customer clicks the “Start Assessment” button within the individual assessment.
  8. Engagement Expiration Date: The date, set by the Customer, that the assessment closes. Access to assessment data will not be available after this date.

 


SPECIFICATION REVISIONS

Revision Date Revision Description
January 20, 2025 Initial Release of the HTML version, including modernization and clarification of terms.